Terms governing access to Silver Lakkes services and website.

Effective Date: April 22, 2026

These Terms of Use apply to your access to the Silver Lakkes website and any booking inquiry or service arrangement made with Silver Lakkes in Langkawi, Malaysia. By using our website or requesting services, you agree to these terms.

1. Service Scope

Silver Lakkes provides curated island hopping and sea adventure experiences, including private and small-group boat journeys. Service availability may vary based on weather, sea conditions, route permissions, and operational safety factors.

2. Booking and Confirmation

All bookings are subject to confirmation by Silver Lakkes. Pricing, itinerary structure, guest capacity, and inclusions are confirmed at the time of booking communication. We reserve the right to decline or reschedule requests that do not meet safety or operational standards.

3. Guest Responsibilities

Guests must provide accurate booking information and follow all crew instructions during departure, transit, water activities, and disembarkation. Guests are responsible for informing us in advance of any relevant medical conditions, mobility limitations, or special assistance requirements.

4. Payments and Cancellations

Payment terms, deposit requirements, and cancellation conditions are communicated during booking confirmation. Refund eligibility may depend on timing, weather-related advisories, and costs already committed to service preparation.

5. Weather and Route Adjustments

For safety and quality, Silver Lakkes may adjust departure times, routes, or stop sequences due to sea state, visibility, tide, or local authority guidance. Such adjustments are part of responsible marine operations and do not constitute service failure.

6. Liability Limitations

Silver Lakkes is not liable for indirect, incidental, or consequential losses arising from website access, service interruptions, force majeure events, or guest non-compliance with safety instructions. Our liability is limited to the extent permitted by applicable law.

7. Intellectual Property

All website text, branding, logos, images, and design elements are the property of Silver Lakkes or licensed for use. Unauthorized reproduction, distribution, or modification is prohibited without prior written consent.

8. Acceptable Use

You agree not to use this website for unlawful activity, fraudulent inquiries, or actions that disrupt system security, website availability, or the rights of other users.

9. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or related services shall be addressed under the jurisdiction of Malaysian courts, unless otherwise required by applicable consumer law.

10. Changes to Terms

Silver Lakkes may revise these Terms of Use from time to time. Updated terms will be published on this page with a revised effective date. Continued use of the website or services indicates acceptance of the updated terms.

11. Contact Information

For questions regarding these Terms, contact Silver Lakkes at journeys@silverlakkes.com or +60 12 847 2291. Operational base: Kuah Marina, Langkawi, Kedah, Malaysia.